Water Department Procedures for Taps:

1. At the time of sign up for water service by the Customer. MCBPU will require the Customer to provide a Property Tax Card and Tax Map to insure they are eligible for water service as provided in the MCBPU Policy and Rules and Regulations.

2. Once the Customer has met the eligibility requirements for water service, they will be required to pay all necessary fees, and complete a Water Service Contract.

3. Once the Customer has completed all the neccessary steps to sign up for water service, MCBPU will provide the Customer with a blue stake with their name on one side and a Service Order number on the other side. The Customer will place this stake on their property line in a location that is mutually agreeable to both the Customer and MCBPU.

4. When MCBPU installs the water tap on the Customer's property line, the water tap will be locked out until the following items have been installed on the Customers side of the water tap and an inspection performed by MCBPU personnel:

a. Cut-off device.
b. Pressure regulator device.

5. The Customer shall be responsible for and bear the expense of installing and maintaining the above piping from the water tap to the Customer's residence/business.

6. In addition to inspecting the above items, MCBPU personnel will inspect the Customers plumbing arrangements for any cross-connection problems/violations. This inspection will be based upon the Cross-Connection Control Survey completed previously by the Customer and Customer Type as noted on the Customer's Water Service Contract. Any cross-connection violation will require proper backflow prevention by the Customer.

7. Once the above items have been inspected and approved by MCBPU personnel, water service will be turned on to the Customer. The cut-off device inside the water tap is the property of the MCBPU. Only MCBPU personnel are authorized to operate this cut-off or anything located inside the meter box.

8. No service call fee will be charged for the initial turn on/inspection, however, a service call fee will be charged for any subsequent requests for turn on/offs not to include termination of water service.

9. The MCBPU will begin charging the Customer for water service on the date the water tap is installed by the MCBPU. The MCBPU will charge at least a minimum bill per month per customer for the water service regardless of the amount of water used. (See MCBPU Rules and Regulations)